FAQs

Frequently Asked Questions (FAQs)

1. How long does shipping take?

Orders are processed within 1–3 business days.
Once shipped, delivery typically takes 5–10 business days, depending on your location.

2. Do you ship internationally?

Yes, we ship worldwide 🌍
International shipping times and rates vary by destination and will be calculated at checkout.

3. How can I track my order?

Once your order ships, you’ll receive a tracking number by email.
You can use it to track your package at any time.

4. What is your return policy?

We accept returns within 14 days of delivery, as long as items are:

  • Unworn

  • Unwashed

  • In original condition

For full details, please visit our Returns & Refunds page.

5. What if my item arrives damaged or incorrect?

If you receive a damaged or wrong item, contact us within 48 hours of delivery with photos, and we’ll fix it ASAP.

6. How do I choose the right size?

Check out our Size Guide on each product page.
If you’re between sizes, we recommend sizing up for a more relaxed fit.

7. Can I change or cancel my order?

Orders can only be changed or canceled within 12 hours of purchase.
Please contact us as soon as possible.

8. How do I contact you?

You can reach us via:

We usually respond within 24–48 hours.

9. Do you offer refunds or store credit?

Refunds are issued to the original payment method once the return is approved.
In some cases, store credit may be offered.